We accept returns in-store within 15 days of purchase.
Returns in-store within 15 days will be refunded. We cannot accept returns past 15 days.
Furniture sales are final. All clothing must have tags attached.
We reserve the right to limit or deny any return.
REFUND POLICY FOR PRE-ORDERED ITEMS
Our pre-order items are final sale and not able to be returned.
REFUND POLICY FOR SHIPPING ORDERS
All sales are final.
IF YOU RECEIVED A DAMAGED PACKAGE
We package our items with care and inspect products before shipping. We understand that there is a small chance an item may be damaged between our warehouse and your home.
We will replace damaged items. Please contact us at firstname.lastname@example.org or call (630) 329-1300.
We will need the following:
1) The item and a description of the damage.
2) Your full name and order number.
3) A photo of the damaged box and item.
We will work quickly to resolve the issue.
Questions? Send us an email at email@example.com or call us anytime Monday-Friday 10:00am-5:00pm (CST) at (630) 329-1300.